Shipping Policy

Last Updated: July 24, 2026

At Veralyn Homes, we're committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.

Order Processing

• Orders are processed Monday through Friday, excluding major U.S. holidays.

• Most orders are processed within 1–3 business days after payment is received.

• During holidays, promotions, or periods of high order volume, processing times may be slightly longer.

Shipping Times

Estimated delivery times after your order has been processed:

• Standard Shipping (U.S.): 3–7 business days

• Expedited Shipping: 2–3 business days (if available)

• Overnight Shipping: 1 business day (where available)

Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather, or other circumstances outside of our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable promotions will be displayed on our website.

Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply before the order can be reshipped.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, responsibility for delivery rests with the carrier.

If your package appears to be lost, delayed, or marked as delivered but cannot be located, please contact us. We'll gladly assist you in working with the carrier to resolve the issue.

Damaged Shipments

If your order arrives damaged:

• Contact us within 5 days of delivery.

• Include your order number and clear photos of the damaged item(s) and packaging.

• We will review your claim and work toward a replacement or other appropriate resolution.

International Shipping

International shipping may be available for select destinations.

Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country's customs authority.

Delivery times for international orders vary by destination and customs processing.

Multiple Shipments

If your order contains multiple items, they may arrive in separate shipments depending on warehouse availability or supplier fulfillment.

Questions

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact page or by email, and we'll be happy to help.